Customer Feedback
Your feedback is very valuable and will enable us to serve you better. Please take a few moments to complete our feedback form. Comments left will appear at the bottom of the page.
Previous Feedback
| First Name | Last Name | Rating | Comments | |||
|---|---|---|---|---|---|---|
| Timeliness | Quality | Attitude | Overall | |||
| Erik | McNab | 5 | 5 | 5 | 5 | |
| Tamia | Griffie | 5 | 5 | 5 | 5 | Awsome and on time, thanks Pat! |
| Krista | Hurley | 5 | 5 | 5 | 5 | I couldn\'t get a signal and called Pats Sats early Sunday afternoon. Pat was able to troubleshoot my problem over the phone. Thanks Pat! |
| Mike | Delepine | 5 | 5 | 5 | 5 | Want you to know Greg is an excellent person he has respect for the Japanese culture and I appreciate that. He's very professional and I enjoy his manners. |
| Ivonne | 5 | 5 | 5 | 5 | Honest work. | |
| Alison | Neal | 5 | 5 | 5 | 5 | Super service and very thorough! |
| marty | 5 | 5 | 5 | 5 | Great service, Greg...on time and super friendly. Keep up the good work. I'd definintely recommend Pat's Sats to anyone. | |
| Shane | Haney | 5 | 5 | 5 | 5 | We have installed a system in our hangar and had some problems with a splitter. One call and Pat showed up and fixed our coax cable and splitter. Now we have a up and running system for our Sailors to enjoy. Thank you Pat for the help and low price. We will call again if we run into problems. |
| 5 | 5 | 5 | 5 | Pats-sats came out almost immediately, did a beautiful, professional installation and have provided me with outstandiing customer support after installation. BZ! | ||
| steve | albanese | 5 | 5 | 5 | 5 | Greg rocks. He was very helpful and proffesional! |
| Karen | 5 | 5 | 5 | 5 | I called Pat Sat yesterday when I got off work because I couldn't get any AFN signal at all and I wanted to see Obama in his suit, so Pat Sat asked me a couple of questions over the phone and before I knew it, he has helped me fix the problem myself. Now I could watch with pride my country's new president speak with confidence and integrity and look so good. | |
| Dave | 0 | 5 | 5 | 5 | I couldn't get a signal lock on a Saturday afternoon. The earliest Greg could get out was Monday afternoon. This being football season, Greg helped me troubleshoot this over the phone. Thanks Greg!!!!! | |
| Steve | Hatfield | 5 | 5 | 5 | 5 | I have been using Pats Sats for over 8 Years and each and every time I have gotten nothing but Superb Customer Service from both Pat & Greg. Best Sattilite Installers on the Island. Highly recommended |
| John | Wimer | 5 | 5 | 5 | 5 | Very fast,friendly and honest service. Highly Recommend and will use again if needed. |
| David | Freaney | 5 | 5 | 5 | 5 | Absoutely the most efficient service I have EVER seen for ANY service in my entire life. I called Pat's Sats to take my Dish down in preparation for the Tyhpoon on 31 Aug. They were literally at my door in LESS THAN 60 SECONDS and had the Dish down in less than 5 minutes -- all for $45. I could not believe how quick they responded. Then they reassured me that they'll be back to put it up when the Storm passes. Absolutely the BEST I've ever seen for any type of service I've ever needed! |
| David | Freaney | 5 | 5 | 5 | 5 | Absoutely the most efficient service I have EVER seen for ANY service in my entire life. I called Pat's Sats to take my Dish down in preparation for the Tyhpoon on 31 Aug. They were literally at my door in LESS THAN 60 SECONDS and had the Dish down in less than 5 minutes -- all for $45. I could not believe how quick they responded. Then they reassured me that they'll be back to put it up when the Storm passes. Absolutely the BEST I've ever seen for any type of service I've ever needed! |
| Jenny | C. | 5 | 5 | 5 | 5 | Thank you, it was a pleasure doing business with you! Great, super friendly, timely and professional. Thanks for giving me t.v. and part of my sanity back! You guys are great, thanks Greg! |
| jennifer | 5 | 5 | 5 | 5 | friendly, prompt, professional, and pleasant to work with. undid the little mistakes made by me & my husband without making us feel silly :-) would definitely recommend to any newcomer to the island. | |
| Kelly | Conrey | 5 | 5 | 5 | 5 | Really nice people...tried helping us over the phone but wasn't working. Turns out my husband hadn't plugged the satellite cable in (doh). However, Greg didn't make my husband feel like TOO much of an idiot and everything has worked perfect ever since. Very pleasant experience. Great service, a smile, and a sense of humor. |